Gopy Products

Gopy offers a wide range of products ranging from engagement, e-learning, survey, grievance, assessment, and health risk prevention.

Engagement

Gopy engagement tool helps organizations connect and engage with workers daily. Companies, unions, government agencies, and NGOs can use the social newsfeed to raise awareness and polls to survey workers. Gopy engagement tool also comes with encrypted messaging that lets only the senders and receivers read the messages to ensure confidentiality.

Social feed

Quick poll

Encrypted messaging

Survey

Gopy survey tool allows organizations to study and gather workers' feedback in-depth. Our survey tool supports multiple question types like radio, checkbox, radio grid, checkbox grid, scale, and free text. The survey can also target a specific group of workers like 18 - 34 years old female full-time workers in the automobile industry in Ohio, USA. Our survey results are real-time data and come as pie, donut, line, columns, rows, stacked area, and radio charts.

Multiple question types

Multiple chart

Real time answer

E-learning

Gopy e-learning tool lets organizations train workers anywhere and anytime with a fraction of onsite training. Our e-learning tool equips organizations with powerful lecture and quiz editing tools to design the most adaptive and interactive online classes for workers. Our insight analytics tools, discussion forum, course ratings, and reviews also let organizations effectively measure course performance.

Dynamic content

Smart quiz

Insight analytics

Grievance

Gopy grievance tool helps organizations manage and resolve grievances promptly. A worker, a union rep, or a company rep can file a complaint on the Gopy app or portal. A mediator can then create an official grievance, investigate, and come to final findings. Both parties will have the right to appeal or accept this decision. Great additions of this tool are HelpDesk and Smart FQAs, where businesses and organizations are offered more channels to interact and support customers conveniently and quickly without spending extra on resources. All these customer support activities are recorded for the purpose of quality management and knowledge accumulation for the business growth.

Real time case status

Evidence management

Notifications & reminders

Assessment

Gopy assessment tool allows auditors, buyers, workers, and companies to assess that company's labor practices. An auditor can assign a company self-assessment and compare this to workers' answers. Based on the quantitative result comparison between workers and managers and attached evidence, the assessor can save time grading the company's practices.

Manager vs. Worker comparison

Document management

Mobile responsive

Health Risk Prevention

Gopy health risk prevention lets workers update their vaccination status and daily or weekly workplace test results that mandate vaccinations or negative COVID-19 test results. On top of that, workers can also check-in at different work areas they visit by scanning the location QR codes. This location check-in helps companies trace back people who came into close contact with infectious cases.

Vaccination status

Infection status

Location check in

IoT Monitor Tool

To improve working conditions as well as increase business performance, IoTs Monitor Tool would be a great help. This smart tool helps enterprises enable real-time tracking and monitoring of all workplace related figures such as working conditions, external environment, machines’ safety indicators, resources consumptions, as well as operational measures throughout sensors and IoT equipment on a unique Dashboard. This gives businesses chances to intervene and have better solutions to control and/or improve the working/ production processes. Managers can view detailed reports in charts, graphs, and get notified with new updates for further analysis if needed.

Dynamic charts

Timely reports

Real-time tracking

HR Suite

In order to manage human resources better, companies can use Gopy’s HR Suite. An inclusive tool that can ensure business in advancing their management through operation workflows, automatic records, and standardized reports. Businesses can surely increase their compliance as well as improve performance in HR management with the contactless time check feature integrated. Both the factory and workers will not have to go through all the cumbersome check-in procedures. Additionally, even with the lack of a dedicated or professional HR in charge, HR Suite can still provide all the necessary features, such as providing live company updates and announcements, sending/ receiving evaluation documents and payslips directly through Gopy Mobile App.

Automatic records

Online updates

Paperless documents

Document Management System

What better way to improve teamwork, support hybrid working modality, as well as increase operational performance than creating an environment where all communications are made effortless and safe. Gopy Office Suite includes a document management system that helps businesses to manage documents efficiently by organizing all the documents in one easily accessible place. Users can also schedule meeting appointments, digitize documents, shorten receiving e-document procedures and grant document access to users at different levels. Document storage allows up to 10GB per enterprise will aid in group projects and work management.

Teamwork management

Document storage

Appointment management

Service Desk

Service Desk empowers businesses to deliver great service experiences and ensures employees and customers with timely assistance. Users can search for solutions or discuss their problems on Service Desk’s forum, and receive quick responses for concerns with Service Desk’s virtual assistant through different channels such as Zalo, Messenger, and Chatbot. Report an issue in a few easy steps and get professional help within 24 hours.

Live chatbot

Informative forums

Report with ticketing

Smart Dashboard

Businesses can integrate their systems into Gopy to become one single active operating system or vice versa. Despite advanced technology, Gopy has developed this tool to be user-friendly with tailor-made Dashboard, and smart navigation alongs with analytic tools.

Tailored dashboard

Insight analytics

Smart navigation

Case Studies

Influencer: international audit organization

Decent Job is an international independent audit organization. Decent Job's primary goals are to provide training and audit companies. Decent Job advisors use Gopy to educate workers about their legal rights on the e-learning platform and then survey workers about its practices. Decent Job auditors use the Gopy assessment tool to virtually audit the company's practices, receive answers and supporting documents from company managers, and compare an in-depth with workers' responses. Using Gopy, Decent Job reduces 32% of the time and cost of on-site interviews, training, and assessments.

Union: US labor union

Hospitality Workers United (HWU) is a US union. HWU's primary goals are to organize more workplaces, educate workers and represent members. HWU organizers use Gopy newsfeed to raise awareness about labor unions and encrypted messaging to communicate with workers safely. HWU representatives use Gopy e-learning to provide virtual training for members and grievance to manage all labor disputes. After using Gopy, HWU reduced 27% of the cost in campaign organizing, union training, and other activities combined. The union also moves faster with building relationships with workers and supporting members.

Enterprise: Indian plastic manufacturer

Sahiba is an Indian plastic supplier for well-known European brands and has over 2000 workers. Sahiba's primary goals are to manage healthy labor relations with its workers and comply with European labor standards. Sahiba uses Gopy newsfeed to communicate with workers weekly, survey workers' satisfaction, and Gopy grievances to handle workers' complaints. In addition, Sahiba also uses the Gopy assessment tool to self-assess its practices and upload documents, photos, and videos to show the actual work conditions at the factory. As a result, Sahiba sees a 21% drop, in turn, overate, and no strike happened last year. Sahiba also won many new contracts and renewed several agreements with its overseas partners due to concrete proof of good labor practices.

Government agency: labor commission

Richman City Labor Commission wants to educate workers about their legal rights, survey workers on wage theft and work conditions, and assess companies located in the city. The Labor Commission first promotes its Workers' Labor Rights course on Gopy newsfeed. After discovering the new e-learning course, workers learn more about their labor rights and later the survey from the Labor Commission on their work conditions and payments. The Labor Commission also creates and assigns a labor practice assessment on the Gopy assessment tool for companies to do self-diagnosis. Based on the difference gap between workers' and managers' responses, the Labor Commission will decide which companies need an on-site inspection.

Products Engagement Survey Grievance E-learning Assessment Health Risk Prevention IoT Monitor Tool HR Suite Document Management System Service Desk Smart Dashboard

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Ho Chi Minh City, Vietnamsupport@gopy.io0943777369

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