Gopy Products

Gopy offers a wide range of products ranging from engagement, e-learning, survey, grievance, assessment, and health risk prevention.

Engagement

Gopy's engagement tool helps organizations connect and engage with workers on a daily basis. Companies, and organizations can use the social newsfeed to raise awareness, and polls to survey workers. Additionally, the Gopy engagement tool provides encrypted messaging, ensuring confidentiality by allowing only senders and receivers to read the messages.

Social feed

Quick poll

Encrypted messaging

Survey

Gopy survey tool allows organizations to study and gather workers' feedback in-depth. Our survey tool supports multiple question types like scorecard, competency, radio, checkbox, radio grid, checkbox grid, scale, and free text. The survey can also target a specific group with gender, age, occupation, income, location, etc. Survey results are real-time data and come as pie, donut, line, columns, rows, stacked area, and radio charts.

Multiple question types

Multiple charts

Real time answer

E-Learning

Gopy's e-learning tool enables organizations to train employees anywhere and anytime, with cost savings compared to on-site training. Our e-learning tool is equipped with lecture and quiz editing tools to design the most flexible and interactive online classes for employees. Additionally, our analytics tools, discussion forums, course ratings, and reviews allow organizations to effectively evaluate course performance.

Dynamic content

Smart quiz

Insight analytics

Grievance

Gopy grievance tool helps organizations manage and resolve grievances promptly. A worker, a union rep, or a company rep can submit feedbacks on the Gopy app or portal. A mediator can then create an official grievance, investigate, and come to final findings. Both parties will have the right to appeal or accept this decision. Great additions of this tool are Helpdesk and Smart FQAs, where businesses and organizations are offered more channels to interact and support customers conveniently and quickly without spending extra on resources. All these customer support activities are recorded for the purpose of quality management and knowledge accumulation for the business growth.

Real time case status

Evidence management

Notifications & reminders

Assessment

Gopy assessment tool allows auditors, buyers, workers, and companies to assess that company's labor practices. An auditor can assign a company self-assessment and compare this to workers' answers. Based on the quantitative result comparison between workers and managers and attached evidence, the assessor can save time grading the company's practices.

Manager vs. Worker comparison

Document management

Mobile responsive

Health Risk Prevention

Gopy health risk prevention lets workers update their health status and daily or weekl, along with vaccinations record. On top of that, workers can also check-in at different work areas they visit by scanning the location QR codes or ultilize face ID to get checked-in. This location check-in helps companies trace back people who came into close contact with infectious cases.

Vaccination status

Health status

Location check in

Service Desk

Gopy's service desk empowers businesses to deliver great service experiences and ensures timely assistance for employees and customers. Users can search for solutions or discuss their problems on the Help Desk's forum and receive prompt responses to their concerns through the virtual assistant via various channels such as Zalo, Messenger, and Chatbot. Reporting an issue is a simple process, and users can expect professional help within 24 hours.

Live chatbot

Informative forums

Report with ticketing

Power Dashboard

Businesses can integrate their systems into Gopy to become one single active operating system or vice versa. Despite advanced technology, Gopy has developed this tool to be user-friendly with tailor-made Dashboard, and smart navigation alongs with analytic tools.

Tailored dashboard

Insight analytics

Smart navigation

Case Studies

Better Work Viet Nam

Let's delve into the intricate challenges faced by Better Work, a pioneering organization dedicated to improving labor conditions in factories worldwide. As a trusted advocate for workers' rights, Better Work strives to enhance factory management practices and promote sustainable business growth. However, this study unveils the multifaceted obstacles the organization encounters, ranging from fostering effective communication between management and workers, ensuring compliance with labor standards, navigating cultural and logistical barriers, to driving continuous improvements in workplace safety and well-being. Through an in-depth analysis of these challenges, the case study offers valuable insights into the complexities of factory management. It underscores the vital role Better Work plays in shaping a fair and equitable global workforce and highlights how Gopy can provide significant assistance along the way.

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VCCI

As a representative of the business community, entrepreneurs, employers, and business associations, VCCI prioritizes compliance with labor standards and labor laws to achieve the goal of sustainable development. In the process of management and development, ensuring that businesses operate in line with the organization's general orientation poses many barriers for VCCI from raising the qualifications and awareness of workers, and promoting equality in dialogue to monitoring and evaluating compliance of each member. The research discloses the fundamental principles that VCCI must take into account while managing its member enterprises. Along with that, it also shows the importance of promoting open connections for workers that VCCI has built through the Gopy ecosystem.

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SAITEX

Although SAITEX is using an advanced digital system in managing production and business activities, there is currently no effective internal communication management system to connect, discuss, share, survey, train, receive and listen to employees' opinions. In addition, the current mechanism for listening, receiving and handling complaints through hotline numbers and suggestion boxes/emails is operating but has not achieved the expected results, because employees are afraid to reflect or give feedback for fear of revealing their reputation or even being discriminated against after sending feedback or suggestions. At the same time, the process of receiving and handling complaints is done and stored manually via email or documents, so it is difficult to monitor, count and extract data when necessary.

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